Everything You Need To Know About
Thanks for choosing South Duff as your next home! After move-in,
you’ll need to set up your utilities. To learn how, check out these
frequently asked questions.
What utilities do I need to put into my name?
- Electric/Water/Sewer - call the City of Ames at
- Gas - call Alliant Energy at 1-800-255-4268
We ask that one resident in each unit get utilities in their name
starting on their lease move in date.
How do I connect to the internet?
High-speed internet is provided to all residents free of charge!
Each bedroom has an internet jack and you will need an Ethernet
cord to access the internet.
The first time you log in, you will be required to enter a username
and password. Please read over the document from Internet
Consulting Services (ICS) or V5 Ethernet to assist with your
If your internet is not working properly, or you have questions
regarding service or upgrades, please contact Internet Consulting
Services at 515-232-4453.
How do I hook up my TV to cable?
Dish Network cable is provided to all residents. Each bedroom and
the common area have a cable jack and you will need a cable cord to
access the channels.
Once you plug in your television, please be sure to run a channel
scan. If your cable is not working properly, or you have questions
regarding your cable service, please contact Internet Consulting
Services (ICS) at 515-232-4453.
PLEASE NOTE: If your television is not receiving the cable channels
after running the channel scan, your television may not have a QAM
Tuner. If this is the case, you would be required to buy a QAM
Tuner box through ICS for a onetime fee of $50 to access the Dish
If you have additional questions about utilities, feel
free to contact the South Duff leasing