Frequently Asked Questions
I want to live at South
Duff. What do I need to do know?
We are so excited that you have chosen South Duff as your home away
from home. For convenience you can apply and complete all your
lease paperwork online. For this option, you will begin by applying
online. Once you have applied, we can complete all paperwork
through email.
To complete the lease in the office, you can either make an
appointment to sign your lease (which will expedite the process) or
walk in. Make sure you have your driver's license or photo I.D.,
and the application fee. We will then complete all the necessary
paperwork. Allow for about 30 minutes to go through the lease and
fill out all of the forms.
What does my rent installment
include?
The rent installment includes: cable, Internet, and garbage.
What are my lease
options?
We offer 5-, 10- & 12-installment leases. Additional fees may
apply with short-term leases. Contact our leasing office for
details.
What if I need
roommates?
We offer a roommate matching service. Each resident will complete a
detailed roommate profile questionnaire. South Duff then matches
roommates who are most compatible based on the responses regarding
their lifestyle.
How do I pay the rental
installment or any other fees?
We accept checks and money orders in the office. Payments can also
be made online with E-check, debit cards, and credit cards (Visa,
Discover, Mastercard). Fees may apply.
Do I have to pay a move-in fee
or application fee when I sign my lease?
Yes, there is a $99 application fee and a $50 early move-in fee,
August 1
st move in date.
If I am over 21, do I need to
have a guarantor?
Yes. Every resident must have a guarantor. The guarantor must be at
least 25 years old and a resident of the United States. If a
resident does not have a guarantor, he or she must pay a
self-guarantor fee equal to the last one and a half installments of
his or her lease prior to move in.
Can other people take over my
lease?
Yes, someone can take over your lease. There is a $500 lease
take-over fee. The new resident must apply, be approved by
management, sign all lease documents, and pay all fees to
successfully take over your lease.
What kind of cable package
comes with my apartment?
ICS, Dish Network, is included in each apartment.
What should I
bring?
For Furnished Units:
- Bedding – Full or Queen sized sheets
- Bathroom Accessories – shower rod, shower curtain, towels,
etc.
- Kitchen – Microwave, pots and pans, silverware, dishes, cups,
bowls, etc.
For Un-Furnished Units
- Furniture – Bedroom, living room, etc.
- Bathroom Accessories – shower rod, shower curtain, towels,
etc.
- Kitchen – Microwave, pots and pans, silverware, dishes, cups,
bowls, etc.
What size are the
beds?
In our furnished units there is a full-size bed (2bed-5bed units)
and a queen bed in (studio-1bed units).
What type of Internet is
included?
Each unit receives 50 mbps and there is an Ethernet outlet in each
bedroom. To receive wireless service in your unit you must provide
a router.
What do I need to hook up my
computer to the Internet?
All you need is an Ethernet cable, which can be purchased for an
inexpensive price at any electronic store. To receive wireless
service in your unit you must provide a router. At move in all
residents will receive an ICS Internet setup document for
assistance with their first internet connection.
What are the hours of the
fitness center?
Our fitness center is open 24 hours a day, 7 days a week. Residents
can access the fitness center at any time using their key fob.
Is parking
available?
Yes! Parking in our parking lot is free and first come, first
served. Residents may also lease a garage space for $60 per
month.
What if I have a problem with
an appliance or an emergency maintenance
problem?
South Duff has 24-hour emergency maintenance. We will repair all
broken appliances and provide replacements if necessary.