Frequently Asked Questions

I want to live at South Duff. What do I need to do know?
We are so excited that you have chosen South Duff as your home away from home. For convenience you can apply and complete all your lease paperwork online. For this option, you will begin by applying online. Once you have applied, we can complete all paperwork through email.

To complete the lease in the office, you can either make an appointment to sign your lease (which will expedite the process) or walk in. Make sure you have your driver's license or photo I.D., and the application fee. We will then complete all the necessary paperwork. Allow for about 30 minutes to go through the lease and fill out all of the forms.

What does my rent installment include?
The rent installment includes: cable, Internet, and garbage.

What are my lease options?
We offer 5-, 10- & 12-installment leases. Additional fees may apply with short-term leases. Contact our leasing office for details.
 
What if I need roommates?
We offer a roommate matching service. Each resident will complete a detailed roommate profile questionnaire. South Duff then matches roommates who are most compatible based on the responses regarding their lifestyle.

How do I pay the rental installment or any other fees?
We accept checks and money orders in the office. Payments can also be made online with E-check, debit cards, and credit cards (Visa, Discover, Mastercard). Fees may apply.

Do I have to pay a move-in fee or application fee when I sign my lease?
Yes, there is a $99 application fee and a $50 early move-in fee, August 1^st move in date.
 
If I am over 21, do I need to have a guarantor?
Yes. Every resident must have a guarantor. The guarantor must be at least 25 years old and a resident of the United States. If a resident does not have a guarantor, he or she must pay a self-guarantor fee equal to the last one and a half installments of his or her lease prior to move in.

Can other people take over my lease?
Yes, someone can take over your lease. There is a $500 lease take-over fee. The new resident must apply, be approved by management, sign all lease documents, and pay all fees to successfully take over your lease.
 
What kind of cable package comes with my apartment?
ICS, Dish Network, is included in each apartment.

What should I bring?
For Furnished Units:

• Bedding – Full or Queen sized sheets
• Bathroom Accessories – shower rod, shower curtain, towels, etc.
• Kitchen – Microwave, pots and pans, silverware, dishes, cups, bowls, etc.

For Un-Furnished Units

• Furniture – Bedroom, living room, etc.
• Bathroom Accessories – shower rod, shower curtain, towels, etc.
• Kitchen – Microwave, pots and pans, silverware, dishes, cups, bowls, etc.

What size are the beds?
In our furnished units there is a full-size bed (2bed-5bed units) and a queen bed in (studio-1bed units).
 
What type of Internet is included?
Each unit receives 50 mbps and there is an Ethernet outlet in each bedroom. To receive wireless service in your unit you must provide a router. 

What do I need to hook up my computer to the Internet?
All you need is an Ethernet cable, which can be purchased for an inexpensive price at any electronic store. To receive wireless service in your unit you must provide a router. At move in all residents will receive an ICS Internet setup document for assistance with their first internet connection.

What are the hours of the fitness center?
Our fitness center is open 24 hours a day, 7 days a week. Residents can access the fitness center at any time using their key fob.

Is parking available?
Yes! Parking in our parking lot is free and first come, first served. Residents may also lease a garage space for $60 per month.
 
What if I have a problem with an appliance or an emergency maintenance problem?
South Duff has 24-hour emergency maintenance. We will repair all broken appliances and provide replacements if necessary.